A3 Technology News

September 2011
A3 Technology, Inc., has added the United States Department of Agriculture to our client base
September 2011
A3 Technology, Inc., has added the United States Coast Guard to our client base
July 2011
A3 Technology, Inc., was awarded the GSA 8(a) STARS II Government wide Acquisition Contract (GWAC)
January 2011
A3 Technology, Inc., was awarded the Research and Development (RD) Functional Area under the Electronic FAA Accelerated and Simplified Tasks (eFAST) MOA. We now hold all 8 Functional Areas of eFAST

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Core Competencies - IT Services

A3T’s bench of skilled, certified professionals support all IT tasks, from network implementation and administration to desktop support and information security. A3T can assure that systems’ up-time meets or exceeds industry recommendations so the critical business systems can effectively support the agency’s mission.

Current and Legacy System Support
We have in-depth knowledge of our federal customers’ IT infrastructure and architecture thanks to our long-term partnership. We are also able to meet challenging, domain-specific technical requirements that meet stringent security and performance parameters, from small closed systems to distributed networks of thousands of nodes.

Our professionals perform all aspects of data management, technology refresh, system administration, security, training, help desk, network support, systems design, secure and non-secure communications, and IT professional services, as well as integrate multiple disparate legacy systems via common portals that broker user access and authentication.

Systems Security
A3T's IT professionals are fully versed and experienced in all aspects of system security from data development to information relay to intrusion detection and containment. Because prevention is the best defense, we establish robust protocols to avert breaches based on a combination of technology solutions and rigorous user training to provide a comprehensive perimeter of system security. Our professionals understand all NIST-regulated federal desktop security standards, and craft disaster recovery plans to maintain system availability during outages and emergencies.

Administrative Services
A3T supports the complement of videoconferencing technologies, and facilitates scheduling, managing meetings, videotaping, producing multi-site training classes, and hardware/software system support. We provide full meeting IT support, including setting up equipment for presentations, configuring systems for display, and assuring document sharing.

Help Desk Support
A3T provides Tier I, Tier II, and Tier III help desk support to a number of large federal agencies. Our specialists are fully trained in the systems and applications they support as well as the technologies that undergird those systems. Our help desk support specialists are trained professionals in the unique skills and technologies required to provide customer service, triage requests and problem reports, and communicate effective guidance to end users.

IT Services Skills
A3T is honored to bring critical support skills to meet our clients’ IT support needs, including:

  • Information technology design
  • Application development and maintenance
  • Network administration
  • Electronic messaging support
  • Data center support
  • Installation, maintenance, and operations
  • Information system security
  • Continuity of operations plan (COOP)
  • Testing and evaluation
  • Desktop and Peripheral Technical Support
  • Help desk support

IT Services and Expertise
A3T is proud to be able to support the complement of operating systems, hardware, and applications that support all aspects of the federal mission, including:

  • Operating Systems: Windows 9x, Windows NT/2000/XP Professional, Windows ME, Solaris, VoIP, DNS servers and zones, DHCP servers, Windows 2000, Solaris 9, Solaris 10, Windows 2003, INFOSEC/COMSEC communications, SIPRNet, NIPRNet.

  • Hardware: PDAs, Blackberry handheld units, Tablet PCs, printers and external peripherals including state-of-the-art USB devices, PIV (Personal Identification Verification) Cards, PIV Middleware, and Card Readers, Windows 2000 Server, Oracle RAC clustering and replication, SUN/CISCO/Qlogic SAN Switches, Windows Blade Servers, Wireless Technologies.

  • Applications, Protocols, and Models: Office 9x/2000/2002, Lotus Notes, Lotus Suite, CruX, Adobe Writer, MS Project, MS Visio and AutoCAD, Active Directory implementation and migration, Domino, IPv6, Checkpoint Firewalls, Manage Engine Op Manager (for performance tuning), McAfee anti-virus software, SNORT, Tivoli Storage Management and Monitoring, Oracle 9i, Oracle 10g, TSM, Tivoli ITM, sys log, SNMP, C4ISR Architectural Framework, Version 2, Asynchronous Transfer Mode (ATM), Routers (Terabit, Gigabit, and Optical Switch), Border Gateway Protocol (BGP) and Intermediate System – Intermediate System (IS-IS) Protocols, Private Network Node Interface (PNNI), Multimedia Services, Network Encryption devices such as FASTLANEs, TACLANE Classic and E-100s, and Ultra Fastlanes.
  • Problem-solving: Incident lifecycle, including problem identification, analysis, resolution, root cause analysis, reporting, system security diagnosis and containment, user configuration and management.